The Westin Excelsior, Rome Hotel

The room and bathroom sizes were fantastic for traveling with an infant and 5-year-old. Great location to iconic attractions and a beautiful park with a zoo and playground. Helpful and engaging staff. Rooms very big and clean, with a nice pool area.

Nothing, all great.

rooms are spacious and decoration is very nice.

The reception at the reception desk is inelegant and not at all welcoming. Inadmissible for this kind of establishment .

the room the pool the bar

the breakfast is more expensive than the buffet offer, the bathroom, the service is not up to the level of a five star.

Clean, spacious rooms with comfy beds and pleasant staff. Great central location and helpful concierge service. Complimentary coffee and delicious breakfast. a satisfying stay.

Breakfast has reduced the offer. Worse than the previous stay.

The old and well-maintained

Nothing

We had a fantastic stay at the Westin! The location near the Borghese Gardens was perfect for our short visit. Despite some worn carpets, our Grand Deluxe Room was spacious and faced the Via Veneto, with no street noise. The bed was incredibly comfortable, and the bathroom was large. a great experience, and we would recommend this hotel.

The very comfortable bed

Cleaning and impossible to contact concierge

The location 5 mn walk from the place d Espagne

The reception is a little cold and room service never answers the phone to order breakfast.

Responsive express services, luxurious lobby, excellent service, beautiful interior, helpful and friendly staff, availability of halal food.

Nothing all excellent.

Huge deluxe room cleanliness nice service

Monotonous breakfast

First day we chose breakfast served in your room. It was very insufficient compared to the price. The next day we went to the buffet which was perfect. I advise you not to have breakfast in your room! Too bad!

First day we chose breakfast served in your room. It was very insufficient compared to the price. The next day we went to the buffet which was perfect. I advise you not to have breakfast in your room! Too bad!

The hotel was clean and had upscale facilities. Located in a terrific neighborhood near the Spanish Steps and the US embassy. Conveniently close to the metro, making transportation easy. The staff were helpful and friendly.

Absolutely nothing to say about dislikes.

Everything. It's a splendid Westin hotel in impeccable condition. What else can we say about such a palace?

Nothing, everything was great

atmosphere of the hotel is very much in keeping with the Italian style and city of Rome. hotel is very luxurious, well located and staff is very attentive to the needs of the guests.

The pool's a little cold.

The hotel's location is incredibly convenient, with easy access to most of Rome's main attractions. It is close to popular sites like the Spanish Steps and even the US embassy. The rooms are spacious and elegant, giving off a regal atmosphere. The breakfast spread is wonderful, with a wide variety of options to choose from.

Some areas of the hotel, such as the stairs, were not well-maintained and appeared dirty.

Very comfortable beds. Spacious room for long stays. Provides everything expected from a Westin. The hotel has an old charm. Huge rooms, great bar, and good food. Excellent location. Helpful waiting staff. Great breakfast and service. Clean and pleasant with polite and helpful crew. Delicious breakfast.

The hotel had a grand and iconic exterior that was really impressive. the location was perfect, as it was centrally located and within walking distance of many attractions. the staff was friendly and willing to help with any questions or requests.

The hotel could benefit from some maintenance and refurbishment, as there were signs of wear and tear in certain areas. the service from the lobby staff could be improved, as they were not proactive in offering assistance.

The hotel is perfectly located in the center of Roma, within walking distance of the Trevi Fountain and shopping areas. There is a coffee shop to the right across the street, perfect for a quick breakfast. The room is spacious with a comfortable bed and a marble bathroom. The staff is friendly and helpful, especially the bellmen and concierge. There is a nice pool and a well-equipped workout area.

Staying at this hotel was a true luxurious experience. From the exclusive amenities to the top, notch service, everything was perfect. the Spa & wellness centre was outstanding, and the indoor swimming pool was a highlight. the sauna, jacuzzi, and massage were all divine. the restaurant was a fine dining experience, and the in, room breakfast was delightful. the bar/lounge area was stylish, and the special diet menus were an added bonus. the private facilities were just what I needed.

Staying at this luxury hotel was truly a memorable experience. the exclusive amenities at this venue made me feel incredibly luxurious. the room was spacious, elegantly designed and came with many room advantages making my stay even more pleasant. the restaurant served delicious dishes with an extensive range of options and the restaurant staff was very attentive. the Spa and wellness centre was exceptional with the indoor swimming pool, Turkish bath, sauna and massage services.

I recently stayed at an exquisite hotel in Rome and had a fantastic experience. The check-in process was quick, and the staff was extremely accommodating, making it easy for us to store our bags while our rooms were being prepared. As a frequent traveler and loyal member of a hotel rewards program, I felt recognized and well-treated. The room itself was pure luxury, with a spacious suite that was beautifully furnished and impeccably clean. The highlight, however, was the heavenly comfort of the bed. After nine days on a cruise ship, it was exactly what I needed. The breakfast the next day was also outstanding, offering a delicious mix of European and American options, with attentive and friendly service. this well-managed property exceeded my expectations, and I wouldn't hesitate to stay here again in the future.